Civilian Personnel Advisory Center- Employee Benefits and Forms


benefits logoThe Army Benefits Center-Civilian (ABC-C) located at Fort Riley, Kansas, provides automated benefits support to employees through the Employee Benefit Information System (EBIS), the Interactive Voice Response System (IVRS) and trained counselors. ABC-C automated systems give you unlimited access to your benefits and entitlements. You can receive personal counseling, process transactions and obtain general information on retirement, life insurance, health benefits, survivor benefits and the Thrift Savings Plan. ABC-C automated systems are available 21 hours a day, 7 days a week. Both systems will be unavailable from midnight to 0300 (Central Time) for systems maintenance and backup. Counselors are available from 0800 to 1700 (Central Time), Monday through Friday to assist you with complex issues regarding your benefits and entitlements.

Acess the web site or you can access IVRS by using a touch-tone telephone, toll-free at 1-877-276-9287 or 1-877 ARMY TDD (276-9833). Access to the system requires you to enter your social security number (SSN) followed by a Personal Identification Number (PIN).

Who is eligible to enroll?

  • All CSRS and FERS covered employees.
  • Employees serving term appointment with regularly scheduled tour of duty.
  • Temporary employees (only after completing one year of employment and beginning a second consecutive appointment).
  • Part-time employees.

Long-Term Care Insurance Program

The U.S. Office of Personnel Management (OPM) now sponsors a high-quality long-term care (LTC) insurance program for members of the Federal Family. LTC provides a wide range of supportive health services for persons who have lost the capacity for self-care due to illness or frailty. For complete information regarding the LTC insurance program, go to the LTC web site or dial 1-800-LTC-FEDS (1-800-582-3337).