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FAQ


Frequently Asked Questions 

Q: What is Residential Communities Initiative?
A:
RCI is the privatization of family housing. In this process, the Army turns over the day to day housing operations and long term development to a private developer. The Army will provide coordination, quality assurance, and general oversight of operations. 

Q: How do I pay my rent?
A:
Rent/BAH will be collected by allotment or electronic transfer. The Service Member's rent  will be handled by an allotment manager. 

Q: How will rent work if I move out mid- month?
A:
If the Service Member moves mid-month, they will be reimbursed for the prorated days of the month they did not occupy their residence. The reimbursement will occur within 30-45 days of payment. 

Q: What about BAH for dual military households?
A:
Rent will be established as the ranking service member’s BAH with family members rate. The BAH of the other service member will be retained by the service member.  

Q: Do we have to hire a cleaning team when we move?
A:
No.  However, a list of approved cleaning teams will be available.  

Q: Will I have to sign a lease?
A:
Yes. A 12 month lease is required.

Q: Do I have to pay for utilities?
A:
A utility allowance is calculated from within the BAH.  A portion of the rental payment will be set aside as a utility allowance (UA).  The UA is computed annually based on the average usage for specific types of homes.  The privatization partner will be responsible for utility cost until meters are installed.  Only new and revitalized homes will be metered. 

Q: What size will the new homes be?
A:
1630 to 2300 sq. ft. Single family homes and duplexes only. This square footage does not include the garage. 

Q: Will my personal information on the lease be kept private?
A:
Yes. Absolutely. 
    
Q: Will there be a self help store?
A:
There will be limited supplies available at the neighborhood centers.

Q: What about lawn mowing?
A:
The privatization partner provides lawn mowing services to residents except inside fenced areas.  If a resident prefers mowing their own lawn please contact your resident care office.  All common areas will be the responsibility of the privatization partner.

Q: Will there be monthly statements for utilities?
A:
Yes.  Written statements will be mailed to residents monthly and bills or rebate checks will be mailed when the total amount is greater than fifteen ($15) dollars.  

Q: Does the privatization partner  provide renters insurance?
A:
Yes. $10,000 of personal property (content) insurance per home. It will cover personal loss due to fire, flood, and other hazards. A $250.00 deductible will apply. The deductible is the responsibility of the resident. 

Q: What will the standards be for painting and decorating the inside of homes?
A:
Prior to putting decoration such as paint or borders in a home, the decorating must be approved through your Neighborhood  Support Center. 

Q: Will Service Members have to pay for trash pick-up, security deposit, or pet deposit?
A:
No. There will be no security or pet deposit. The trash pick-up is included in the rent. 

Q: Will pets be allowed?
A:
Yes. Two walking pets will be allowed.  All dogs must be kept on a leash or in a fenced area.

Q:  Will soldiers be required to live in privatized housing?
A: 
Soldiers will not be required to live in privatized housing; there will be no occupancy guarantees.  The developer will be responsible to build and maintain housing that is attractive and desirable to soldiers and their families. 

Q:  Who will provide maintenance for the housing?
A: 
The partner will maintain and operate the housing throughout the project. 

Q:  Who will provide security for the housing areas?
A: 
Military police will continue to provide security to the housing areas. 

Q: Will the mix of enlisted and officer pay grades change under privatization?
A: 
Some designation of housing areas may change to equalize waiting times.  However, there will still be officer and enlisted areas.

More FAQs can be accessed via the Balfour Beatty Communites Website. (Click here)

Frequently Asked Questions – Pet Policy for Privatized Housing Under the Army’s Residential Communities Initiative (RCI) Privatization Program